HELP

If you cannot view the clip, first try scrolling down, and selecting another format or speed from the the list of video clips. If your browser does not have any of the plug-ins required to view the desired clip, click on the icon below the viewing window to download the necessary plug-in. If you are still experiencing difficulties, read on for more detailed instructions.

How do I watch the clips?
1. Download the FREE version of RealPlayer8, Windows Media 7, or QuickTime.
2. Install the player. Instructions are found when you download the player.
3. Browse for movie.
4. Select your modem speed -- 56K or 300K for Real Player, or MPEG for Windows Media.
5. Click on go, and the clip will launch and play in its entirety.


I'm having problems playing the clips. What do I do?
Make sure that the software is installed correctly and that you restarted your web browser.
Real Player 8 Basic - FAQ
Windows Media Support
QuickTime 5 Support


How do I play content through a firewall?
Follow the links for help configuring your RealPlayer 8 when your machine is behind a firewall.


What are the hardware/software requirements to use the players?
To find out the hardware and software requirements, follow these links:

Why do the clips sometimes stop?
To watch a clip at a particular speed, you must maintain a constant data transfer rate. This means that net congestion, packet loss, or an overpopulated Internet Service Provider may interfere with the transmission of the clip. If a constant data rate cannot be maintained, the clip may pause to buffer a portion of the clip. The clip will play again when the buffering is complete.


Can I watch a high speed clip if I have a lower speed modem?
Yes, but the clip will not be very enjoyable. The frame rate will suffer dramatically and the clip may pause and buffer several times.